Personal Impact and Effectiveness

Learning Outcomes
By the end of this workshop you will be able to:

  • Effectively analyse your feelings and those of others  and apply techniques to deal with your emotions in order to generate the right impression
  • Overcome any beliefs that you may hold about your image/behaviour that can impact on the impression you convey and the confidence you feel
  • Use body language and tone of voice to bring about better personal and  business outcomes
  • Use the techniques of assertiveness without becoming aggressive or submissive
  • Listen to feedback and ask questions to establish what needs to improve, be clarified or repeated
  • Apply personal strategies to help you create more impact in an ever changing working environment
  • Create an action plan to implement your learning in the workplace.

If you would like to discuss your leadership development needs, or any of the other OPM consultancy services, please call us on 0203 5665980 or email

Personal Impact and Effectiveness
Lead > Employee Excellence Cources > Personal Impact and Effectiveness
London Transport

“It has been a pleasure working with OPM over the last four years. They have consistently delivered to a high standard, have been an invaluable support to the business and have played a key role in the successful delivery of projects. The drive and enthusiam to deliver a personalised service while keeping business needs at the forefront and maintaining flexibility is second to none”.

Charlotte Eade, Senior Project Manager at Transport for London

London Transport

“Working with OPM has been a great experience. OPM Associates are incredibly talented and responsive, willing to be flexible to meet our changing needs. Feedback from our staff and managers is always positive, in particular how well OPM Associates have been able to overcome difficult challenges and provide inspiration to others”.

Anna Petts, Assistant Director, Organisational Development & Learning at London Business School

London Transport

OPM has undertaken several projects for PVHR from group training to webinars. The energy and enthusiasm of Cheryl and her team has ensured that all of the courses have been hugely successful and we have had nothing but excellent feedback regarding their knowledge, style and expertise. I would highly recommend OPM to any company looking to implement training or development services.

Alyson Pellowe , CIPD Managing Consultant, People Vision Ltd

Some of Our Happy Clients